Shipping & Handling
- Processing time: Order verification, tailoring, quality, check and packaging. All orders are usually sent to our manufacturer for dispatch within 48 hours after the order is placed and payment is received.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
AUSTRALIA & New Zealand: Standard Secured Shipping & Insurance takes 10-20 business days for delivery.
USA & Canada: Standard Secured Shipping & Insurance takes 10-25 business days for delivery.
U.K & EUROPE: Standard Secured Shipping & Insurance takes 10-25 business days for delivery.
*Some products might shipped out separately and arrive at different times because we have warehouses in different locations.
Note that for some countries, shipping may take longer than estimated.
Depending on the volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out ASAP. We know it may be frustrating to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice the quality of our products. Thanks for understanding.
If you need to make changes to your order, please email us within 24 hours of placing your order and we will be happy to make the required changes. If your order has already been shipped we will not be able to change it unfortunately. Please make sure to check you have selected the right size and color to avoid disappointment.